Our goal is to dispatch the Stock tanks within 1 to 2 weeks depending on stock and location. Delivery can be longer for some locations and if stock needs to be ordered in.

Debit / Credit Cards and Revolut.

A drain valve is provided for this purpose, it is located at the bottom of the pool, you just need to unscrew it to drain your pool.

Generally, not really. The pool should not get too hot to the touch in the sunshine, though we do suggest keeping the pool at least partially shaded. Put it under a tree or try one of our umbrellas for shade. You can use foam noodles you can place over the rim of your Tankkd  Pool to add cushion and protection.

In order to avoid uneven distribution of the contents, which could damage the tank in the long term. The stock tank must be installed on a flat and rigid surface. NEVER store it outside upside down.

Yes, all our products include a manufacturer's warranty.

Improper use of the product is never covered by any form of warranty. If any modifications have been made to the product outside of Tanktribe, the warranty on that part of the product will be void.

We are available at all times when there are questions about our products and warranty. Please always contact us when something is defective. We will take care of it to ensure that you can quickly enjoy your product again.

Keeping your stock tank pool water clean requires some regular maintenance and a few simple steps. Here’s a guide to help you:

1. Use a Pool Filter

Install a small pool filter/pump: This is the most effective way to filter out debris and keep the water circulating. A small pool pump with a filter designed for above-ground pools can be a good investment. Set it up to run for 6-8 hours a day.

2. Skim Debris Regularly

Use a pool skimmer: Skim leaves, bugs, and debris from the surface every day or two to prevent them from sinking and contaminating the water.

Hand-held leaf nets are also effective for this job, especially in the warmer months when debris tends to accumulate.

3. Water Circulation

Maintain water circulation: Water circulation helps prevent algae from growing and keeps debris from settling at the bottom. Ensure that the pump or filter is positioned correctly for optimal water flow.

4. Use Pool Chlorine or Bromine Tablets

Chlorine or bromine tablets: These sanitizers are a simple way to keep your water clear and free from bacteria. Use a floating dispenser for slow release.

For a more natural approach, you can use mineral-based systems or a saltwater system.

5. Algae Prevention

Algaecide: If you notice algae beginning to form, use an algaecide to kill the spores before they spread. Make sure to use one that is safe for small pools.

Keep the tank covered: When the pool is not in use, covering it with a tarp can help keep sunlight (which encourages algae growth) and debris out of the water.

6. Check pH and Water Chemistry

Test your water regularly: pH balance and other chemicals should be tested at least once a week. You can buy simple pool test kits or strips at most stores.

Keep the pH level between 7.2 and 7.6 to ensure the water stays clean and comfortable. Adjust with pH increaser or decreaser as needed.

7. Clean the Tank

Scrub the tank: Every month or so, scrub the sides and bottom of your stock tank to prevent buildup of algae or grime. You can use a pool brush or even a soft scrub brush with some mild detergent.

Drain and refill periodically: Depending on usage, draining and refilling the tank every couple of weeks can help refresh the water and prevent buildup. You don’t need to do it all the time, but it helps if the water starts looking cloudy or murky.

8. Keep the Area Clean

Limit debris around the pool: Keep the area around the pool clean and free from leaves, dirt, and other debris that might end up in the water.

Trim any nearby plants or trees to prevent falling leaves and twigs from getting into the water.

By following these steps, you'll have clean, clear water in your stock tank pool all season long!

RETURN CONDITIONS

Yes you may cancel and return your order up to 7 days after receipt without giving any reason. The easiest way to return your items is to follow the steps above. We will then refund the entire order amount. The costs for sending your return package back to us is on you.

When we have received and processed the return package and the returned items in good order, you will receive a confirmation by e-mail. We strive to process your return within 3-5 working days after receipt. After this, we will refund the refund amount to your account as soon as possible. The aim is to have the refund made within 7 working days after processing your return. In any case, repayment will take place within the statutory period of 30 days.

Please be aware that each transaction made through our website is subject to a fee deduction (1.5%) by our payment processor, Stripe. In the event that you wish to cancel your order, this fee will not be refunded.

Due to its very robust construction, the Stock Tank can be used for about twenty years, it is made of galvanized steel, which gives it high resistance to abrasion as well as humidity. It was originally used for agriculture and livestock breeding.

Stock tank pools do just fine in winter in most climates. There are a few options: You can heat your Tankkd  Pool with one of our heater systems. You can keep the pump running to keep the water flowing, so the pool water doesn't freeze. You will need to keep your pool water maintainted throughout that time. Or you can drain your pool and pump of water and keeping it covered until you're ready to use it again (this option we do not recommend, because there is a higher risk of the tank rusting over time).

We recommend keeping your pool filled with water and having the water pumping throughout the year. Surprisingly, keeping water in the pool at all times minimizes the chance of rust. , it’s a good idea to keep your Tankkd  Pool filled with water and circulating, rather than “winterizing" your pool.

In the cooler months, you need to use much less chlorine. We recommend about one tab per 2week to as little as one tab per month when it starts to cool down.

In freezing temperatures, switch your timer to "On" to program your pool to circulate, until the temperature outside rises above freezing. *You do not want freezing water in your pool or pump.

0.1 What is galvanized steel?

Electroplating is a method that uses electricity to cover an object with a layer of metal.

By means of electroplating, for example, an iron plate can be provided with a layer of zinc or nickel or chrome to make it more corrosion resistant and / or to make it shine more beautifully.

0.2 What to do in case of damage

This is easy to update with zinc paint, which automatically has the same color and is commercially available. The zinc paint forms a quick-drying, self-healing, flexible layer that helps prevent rusting.

0.1 Winter ready

IN THE CASE OF A LIGHT FREEZE LASTING 1-2 DAYS:

Flip the switch on your timer to "On" so that the pool water continues circulating during freezing weather. Stagnant water means frozen water. Keep the water flowing until the temps rise above freezing. Flip the switch on your timer to "On" so that the pool water continues circulating during freezing weather. Stagnant water means frozen water.

Keep the water flowing until the temps rise above freezing For additional insulation and protection against the elements, cover your pump, filter and hoses with blankets or towels. If you have one of our Heater Systems, and as long as you keep your filter pump running (Step 1), water will be flowing through and there's no need to follow freeze protocol just yet.

IN THE CASE OF AN EXTREME FREEZE LASTING LONGER THAN A COUPLE DAYS:

Unplug your pool pump.

Close the valves from the inlet outlet from the tank.

Unscrew the clear pump pot basket lid from your pump. This will help prevent the water in your pump from expanding and cracking the unit. If your lid is frozen, pour a cup of warm water over the top to help loosen it up.

Put your filter multiport valve in WINTERIZE position. For bestway pumps, this is between Rinse and Filter. If your valve is frozen, pour warm water over the top to help loosen it.

If you have a Wood heather : open the valve and let the water flue out of the heather.

Put the pump in a dry not freezing place.

0.2 How do I maintain my pool ?

These pools should be properly maintained to ensure proper sanitation measures are taking place. Without proper pool maintenance (which includes circulation and treatment of water) various pathogens can grow. 

 PLEASE NOTE, IF SOMETHING EVER DOESN’T LOOK OR SOUND RIGHT, UNPLUG THE PUMP.

Only use the minimum amount of chlorine needed to keep your pool clean, about 2-3 x 1-inch tablets per 2 week, less in colder months. DO NOT put your chlorine tablets directly in the pool! Place them in a chlorine floater and keep it at the lowest setting (or all the way closed) to release the chlorine slowly through the holes in the bottom. If your pool water does start to get cloudy or turn green, you may use a higher dosage of chlorine to clear it up, or throw a splash of liquid chlorine in the pool water. 

If your pool starts looking a little cloudy or green, it doesn't necessarily mean you don't have enough chlorine. Here are some maintenance steps to keep your pool clear in such a situation:

First, backwash your pool. Make sure you backwash it enough to lower the water level a few inches. See detailed instructions.

Add fresh water to your pool and test your water chemistry.

You may need to add between 1/8-1/4 a gallon of liquid chlorine to a cloudy pool and add about a 1/2 a gallon to a green or brown pool. Liquid chlorine reacts differently with the water than chlorine tablets do, and will help clear up your pool.

DO NOT mix chlorine and bromine in water. This can cause a dangerous chemical reaction. If you’re going to switch from one to the other at any point, you’ll need to drain and clean your pool, and do a line flush.

Check the pH and chlorine levels of your water regularly (every week or so) with a test kit. The kit will have instructions on the safe ranges to look out for. If the pH reads too high or too low, you can use products like pH Up or pH Down to balance levels.

Every so often, you may need to scrub your tank with a non-abrasive brush to ensure that your Tankkd is clean of algae and any slimy stuff.  

Your pool comes with a high-performance above ground sand filter pump. We recommend that you run the filter pump 8 hours .All the information you’ll need for using and maintaining your filter pump are in the instructions manual with purchase.

Fill your pool using a hose connected to a municipal water source. We do not recommend using rain or well water in your pool because it has a very low PH and is very acidic. Keep your water level above the suction and return, especially when your pump is on an automatic timer, as the pump should not suck in air. You’ll need to backwash the air bubbles out if your pump has accidentally pumped in air.

After a period of time, dirt accumulates in the filter which causes resistance to flow and which makes it necessary to backwash the filter. 

Conditions for backwashing:

When the pressure gauge reading on the filter raises 7.2 PSI higher than the initial start up pressure.

The flow rate through the filter decreases and is not sufficient

If you ever see sand that you don’t recognize in the pool.

If the pool is cloudy 

Changing the sand in your sand filter is recommended about every 4-5 years, or when your sand has worn out and fails to capture contaminants from your pool. You’ll need to replace with 100 lbs of filter sand

We recommend Polyshershere instead of sand

Cleaning the pump basket regularly is important to the overall maintenance of your swimming pool. Clogged baskets make your pump have to work harder to try to cycle the water. This can decrease the life and stress the seals in your pump.

Unplug the power to the pump.

Unscrew the suction and return covers that are inside the pool.

Insert the supplied plug fittings to block the water from exiting the pool.

Unscrew and remove pump basket lid.

Pour out leaves and debris from the basket or use a garden hose to wash the basket.

Replace pump basket with the opening hole facing the hose.

Replace pump lid and o-ring. Do not over-tighten.

Remove plugs and replace suction and return cover fittings to the inside of the pool.

Plug pump back in to power.

To drain your pool, unplug your drain using pliers to unscrew the drain plug. Use a shop-vac, a sump pump or siphon water with a garden hose to get any remaining water out. We do not recommend draining your pool for winters.

Winterizing: We recommend keeping your pool filled with water and having the water pumping throughout the year. Surprisingly, keeping water in the pool at all times minimizes the chance of rust. Because it doesn’t freeze in Europe for long periods of time, it’s a good idea to keep your Tankkd pool filled with water and circulating, rather than “winterizing" your pool.

When the temperature drops below freezing, or when there is a freeze warning, switch your timer to “On” so that the pool is programed to circulate until the temperature rises. For added freeze protection, cover your hoses and filter pump with a blanket. In cooler months, you're going to need to use less chlorine in your pool. We recommend about one tab per week or less when it starts to cool down. You’ll notice the chlorine won’t dissolve as quickly as it did in warm weather. 

0.3 Taking care of my metal pool

We recommend a complete water refresh of your pool 3 times a year. Chemical build up, body oils, and other phosphates can build up in your water and on your tank. Draining and refilling your pool every year will extend the life of the galvanized metal.

Keep in mind maintaining a metal pool is different than a traditional pool and you'll want to use the minimum amount of chemicals to balance the pool to avoid damaging the galvanization.

Read our manual carefully

0.4 Balancing pool water

pH and alkalinity tend to follow one another. If you're primarily using chlorine tabs in your pool you will most probably see low pH (and alkalinity) because tabs are acidic. pH can be raised with sodium bicarbonate (baking soda). Start with 1/4 to 1/2 cup of baking soda to raise the pH and always have pump running when adding chemicals (chlorine also) swirl around and let pump run for 30-45 minutes. Then retest to see the change. Fresh water can also be added since most city water is on the high end of pH.

DO NOT use pool shock, muriatic acid or algaecide on your Tankkd Pool as it can damage the galvanized coating on the steel. Shock powder can be tempting, but it’s much too powerful for our small pools and is full of calcium which can lead to scale buildup. Pool shock is meant for larger in-ground plaster pools only. 

Balancing the chemistry can be tricky but baby steps to correct is the best method. Always lean to light side when adding things to the pool - remember these are very small bodies of water and more chemicals can be added later.

HELPFUL TIPS TO MAXIMIZE YOUR Tankkd POOL EXPERIENCE...

Make sure to review our safety & warning information prior to entering a tankkd pool.

Go easy on the chlorine to help your tank last for a long time. DO NOT put your chlorine tablets directly in the pool! Place them in a chlorine floater and keep it at the lowest setting (or all the way closed). See all maintenance tips in FAQs.

Shade is important to keep your pool cool and keep your shoulders from burning. 

Give your Tankkd Pool an environment that brings you joy. Set the scene and make yourself comfortable. Pick your vibe and go for it. Maybe hang some lights, grab a neck pillow, a cold drink, plant some plants, play some tunes. Make your space delightful. Tankkd  Pools pair perfectly with a backyard oasis.

Cover your Tankkd Pool to keep out the leaves & debris. 

Don't pee in your Tankkd  Pool. Just don't. Studies suggest that urine can combine with the chlorine in swimming pool water to make potentially harmful chemicals. Find a tree (or a toilet). 

Keep the water flowin'. A good rule of thumb is to tune your timer to 8 hours on the day and off at night. The pump provides plenty of circulation for your Tankkd Pool which also keeps the temperature of the water lower.

Wear sunscreen or a large floppy hat. No shame in a sun shirt! We want you to spend all day enjoying your Tankkd Pool with no regrets.

Share your space with friends and neighbors, responsibly of course. See how quickly your Tankkd Pool becomes the place to be.

Rinse your body & wipe your feet before hopping in the pool. Sweat and dirt can react with the chlorine to cause unwanted bacteria

Do not use a shock treatment to clean your Tankkd Pool. It is very abrasive and can cause rusting in the steel pools. We recommend cleaning with the sponge or soft brush 

We do not recommend using rain or well water in your pool because it has a very low PH and is very acidic.